Contact us
Email support@getsleeparoo.com and we will get back to you, usually within two business days. It helps if you include your device model, your iOS version, and what you were doing when the problem happened.
Deleting your account
You can delete your account from inside the app: open the Caregivers tab and tap Delete Account. You will be asked to confirm, and the deletion happens immediately — there is no waiting period and no need to contact us.
Deleting your account removes:
- your account and sign-in credentials;
- every baby you own, together with its bottle and diaper entries, feeding schedule, and caregiver list;
- your membership in any baby someone else owns.
Deletion is permanent and cannot be undone. If you want a copy of your data first, email support@getsleeparoo.com before you delete and we will send one.
Babies owned by another caregiver are not deleted — you are removed from them, and the owner keeps their own records. Only that baby’s owner can delete it.
If you cannot get into the app to delete your account, email support@getsleeparoo.com from the address you signed up with and we will do it for you.
Common questions
How do I share a baby with someone?
Open the Caregivers tab and invite them by email. They will see the baby as soon as they sign in with that address. Owners can invite as a caregiver (can log entries and edit the schedule) or as a viewer (read-only), and can remove anyone at any time.
I’m not getting feeding reminders.
Check that notifications are allowed in iOS Settings › Notifications › Sleeparoo, that the feeding time is enabled in the Schedule tab, and that a Focus mode or Low Power Mode is not suppressing delivery. Reminders are delivered by iOS on your device, so a device that is off will not show them.
Does Sleeparoo work without a signal?
Yes. Entries are saved on your device immediately and sync to the other caregivers once you are back online.
Can I use Sleeparoo for more than one baby?
Yes — you can create and switch between multiple babies in one account.